Terms & Conditions

General Terms
  1. Check In: 03:00 pm - 09:00 pm

    • Early check in is subject to availability on date of arrival.
    • 9:00 PM – 10:00 PM: A late check-in fee of RM50 applies πŸ’Έ.
    • After 10:00 PM: Check-in is NOT permitted 🚫. Late arrivals will be considered a "no-show" and the booking will be cancelled.

      Note: As we are a homestay and not a hotel, we do not have a 24-hour reception. Please ensure your travel plans allow for an on-time arrival to avoid any inconvenience to other guests.

  1. Check Out: 11:00 am
    • A RM50 charge πŸ’Έ applies for staying past 11:00 AM, and for every subsequent hour or part thereof. Last check out time will be 01:00 pm.

      As there are only two of us managing and cleaning the rooms, we are always very pressed for time. We appreciate your cooperation in checking out on time so we can prepare for the next guests.

  1. No 🚫 meals πŸ› are provided 

  1. Please check in according to the number of occupants of the room type. We do NOT πŸ™…πŸ»‍♂️ provide extra bed πŸ›οΈ or mattress. If insist on over limit for 1 pax, RM 150/day will be charged and WITHOUT additional mattress.
    Otherwise, we will refuse the check-in WITHOUT refund.

    • Additional House Rules:

      After several complaints and other issues been occurred. We are sorry to inform that NO room is suitable for children 0 - 11 years old and we will refuse to check-in WITHOUT refund otherwise.
      As the sound insulation of our house is not as good as the commercial hotel, we will also feel bad if the guests have a bad sleep at night 😡 Additionally, there are 42 stairs leading up to the room, which is not a very child-friendly environment. Therefore we came out this new rules to make sure every guest here will have a worry free and comfort stay. Hope parents can be understand πŸ™‡πŸ»πŸ™‡πŸ»‍β™€οΈπŸ™‡πŸ»‍♂️

  2. Steamboat is allowed in the dining area or on the Hotpot Decking (on a first-come, first-served basis). However, for guests staying in the Tiny Room, if you plan to have a strong-smelling steamboat, we kindly advise doing it outdoors on the decking 😬. We provide all necessary utensils, but please bring your own butane gas (and ingredients! πŸ˜…).

  1. Barbecue is permitted only at the Barbecue Hut. We provide basic tools and utensils, but you will need to bring your own fire starter, charcoal, and wire mesh (and again ingredients πŸ˜„ of course). Any size of wire mesh works, as long as it suits your grilling needs.

  2. Please be extra caution when handling fire, cigarettes, or any flammable materials.
    Use of our facilities is at the guest’s own risk. We are not liable for accidents, injuries, or losses incurred on the property.

  3. For your safety and peace of mind, our house is equipped with security cameras in public areas (no cameras are inside the room).

HOUSE RULES
Please DO NOT:

  1. We love animals, but our rooms are not pet-friendly 🐢🐱🐹🐰. A cleaning 🧼 and disinfection 🦠 fee of RM 500 will be charged otherwise πŸ’Έ.

  2. Do NOT πŸ™…πŸ» smoke 🚭, spray large amounts of fragrance/insect repellent in the room or on the bed/curtain 🫒. Barbecuing, grilling, or deep-frying 🍒🍑 is strictly prohibited inside the rooms (especially in the Tiny Room). A RM 200.00 additional cleaning 🧼 or recovery fee will be charged for violations πŸ’Έ.

  3. Do NOT πŸ™…πŸ» bring durian, jackfruit, tarap, Luosifen (θžΊθž„η²‰) and other strong-smelling fruits into the room 🫒. You are more than welcome to enjoy them on the decking or in the barbecue hut!.

  4. Electronic appliances (eg Karaoke 🎀 or electronic BBQ grill) are NOT πŸ™…πŸ»β€β™€οΈ allowed.

Do respect the silence of nature
  • Be considerate with the usage of audio devices such as loud speakers and audio players that may disturb other guests. β€œNo Noise” after 09:00pm.
Cancellation & Rescheduled
Cancellation & Refund Policy

Partial refunds will be made for cancellation request received:-
  • At least 14 days prior to date of arrival - 85% of payment made will be refunded 
  • At least 8 days prior to date of arrival - 50% of payment made will be refunded 
  • Within 7 days prior to date of arrival - Non-refundable

Reschedule Policy

First time reschedule for free, thereafter will be charge RM 50 per charges.
NO reschedule is allowed at 14 days before check-in.